One plan that keeps your whole home running
In the high desert, your AC, heater, and plumbing all take a beating. Deluxe members get regular tune-ups, priority scheduling, and discount pricing so small problems get caught before they become expensive ones.
omlchic183
3 days ago
Joe with Artic Air and Plumbing had set the bar and exceeded it. Will only do business with them for all my residential HVAC needs.
Joe is the best! For future service appts, please send him. 🇺🇸
Joe is the best! For future service appts, please send him. 🇺🇸
daniela P.
3 days ago
We had Andrew S. out here for plumbing and he was great. Very informative, has passion for his job, and very nice. Company as a whole has been great as well. We have our membership, workers are friendly and their prices are reasonable.
Dania De La R.
4 days ago
Great customer service over the phone and on site! Our service tech Gabriel, was very professional and helpful with diagnosing the issue with our AC. Would highly recommend if you’re looking for a prompt, honest and helpful company! Thank you Arctic Air!
marc H.
5 days ago
Service technician - Hector was fantastic! He was very thorough in explaining what the problem and it was fixed! Great customer service on behalf of him and Artic Air! After being without A/C for two days in SCV, Artic Air had availability, thank you! Your other reviews speak for themselves and we highly recommend them!
Jennifer P.
7 days ago
Do NOT use this company!
A picture is worth a thousand words - please read this and check out my pictures before you call this company! We have been customers of Arctic Air for years and this is the installation they performed at our home. Incomplete wiring, pieces taped in place, instead of fully removing the old unit the new swamp cooler is taped to pieces of the old unit - since this was done on our roof, we might have never known how bad the installation was but it caused a leak in our living room and we’ve been stuck in a nightmare ever since.
If we want repairs done through them then we just need to sign a form releasing them of all liability - would you sign off on a company that performed THIS work to come fix it?
• This was installed 6/6
• Arctic Air performed repairs on the new unit on 6/8 (it was flooding our side yard due to an incorrect valve placement)
• There was a leak in our living room on 6/14 and an Arctic Air tech confirmed it was their responsibility and management would follow up
To date, we are still going back and forth while things stay broken and damaged in our home. Save yourself this trouble!
*07/17/26*
Thanks for the response Arctic Air - as of 07/08/26, our request was not approved by management. If they have changed their mind, we would appreciate a commitment in writing (via email).
A picture is worth a thousand words - please read this and check out my pictures before you call this company! We have been customers of Arctic Air for years and this is the installation they performed at our home. Incomplete wiring, pieces taped in place, instead of fully removing the old unit the new swamp cooler is taped to pieces of the old unit - since this was done on our roof, we might have never known how bad the installation was but it caused a leak in our living room and we’ve been stuck in a nightmare ever since.
If we want repairs done through them then we just need to sign a form releasing them of all liability - would you sign off on a company that performed THIS work to come fix it?
• This was installed 6/6
• Arctic Air performed repairs on the new unit on 6/8 (it was flooding our side yard due to an incorrect valve placement)
• There was a leak in our living room on 6/14 and an Arctic Air tech confirmed it was their responsibility and management would follow up
To date, we are still going back and forth while things stay broken and damaged in our home. Save yourself this trouble!
*07/17/26*
Thanks for the response Arctic Air - as of 07/08/26, our request was not approved by management. If they have changed their mind, we would appreciate a commitment in writing (via email).
Glen B.
2 weeks ago
Very efficient
Celica H.
2 weeks ago
Excellent, thank you.
Ronald R.
2 weeks ago
francisco was a very kind & considerate worker who did a wonderful job on my AC, and i, would love to refer artic AC to others in need of AC service.
Robert I.
2 weeks ago
Gabriel was great once again. He got to my house timely and completed the job quickly and it was done right. The customer service overall for Arctic Air was great and consistent. We will use this company for all our A/C, heating and plumbing needs.
Patricia H.
2 weeks ago
Francisco did a great job servicing our AC unit, included with purchase of our unit.Great communication skills
tamara J.
2 weeks ago
Josh was very experienced and informative about the job I needed done. Great customer service.
John E.
2 weeks ago
Called @ 4pm with a non emergency repair. My plumbing was completely repaired the very next day. Professional, friendly and a pure delight to work with. In the end I included an annual service. Josh and Jonathan are the best. Being able to trust the work and the people is everything. I understand all the 5 star reviews. Thank you, thank you, thank you!
**************
They just keep getting better! I know it can be difficult in these times to trust companies to truly take care of you, do solid work, all at a fair price, but this company does! Had Joe come out and inspect my A/C unit. He was very thoughtful, complete and accommodating. 5 star is not enough. He gave some great recommendations without any high pressure sales and I am completely happy with adding these features to my home through the best A/C company I have worked with by far. Call them, use them and find trust again! Thank you Joe!
**************
They just keep getting better! I know it can be difficult in these times to trust companies to truly take care of you, do solid work, all at a fair price, but this company does! Had Joe come out and inspect my A/C unit. He was very thoughtful, complete and accommodating. 5 star is not enough. He gave some great recommendations without any high pressure sales and I am completely happy with adding these features to my home through the best A/C company I have worked with by far. Call them, use them and find trust again! Thank you Joe!
Gail W.
2 months ago
I have used these guys several times and they are great. Highly recommend. Today, Joseph didn't disappoint. He explained everything clearly. Great experience. He warned us about old components that need to be replaced and gave us estimates and the approximate time it takes to complete each job. For HVAC and plumbing I recommend Artic Air.
Nikia
2 months ago
Jonathan was amazing! I live out of the state so he was in the house without super. He called, texted, and FaceTimed me during work. He took before pictures and provided plenty of videos of his work and sent them to me as things were being fixed. He was very knowledgeable and showed a deep concern for me as the customer. He displayed exceptional customer service and didn’t appear to inflate costs or try to push services that I didn’t need. He was honest and did a great job! Artic Air communicated with me and was able to get my issues resolved within 24 hours of me scheduling the appointment. I would definitely recommend Artic Air and Jonathan specifically!!
Susan S.
2 months ago
This company is awesome. Friendly and helpful when I called, sent their technician promptly. Jonathon was courteous, friendly and knowledgeable. He found and fixed the problem that other's had not figured out. This was one of the best experiences I have had with a service industry. Thank you so much Artic Air and Jonathon.
Miki S.
2 months ago
I can't say enough about Arctic air! We live way up in the mountains in Tehachapi, and they had no problem coming to our house. They are high-tech, personable, efficient and extremely professional. Both Gabriel and Lazaro were amazing, diagnosed the problem, did some troubleshooting, and took care of everything. They even had recommendations for what to do in the near future. I will not hesitate to call them again or to recommend them fully! Well done guys!!
Mari R.
3 months ago
Miguel was nice but the service itself definitely seemed like a scam. Had I known he wasn’t going to do anything I would have never agreed to pay the $99. He attempted to charge almost $1400 to replace 4 items that cost around $120 for all. He informed me that labor itself was $180. I then asked how much it would be if I aid for the parts separate and just paid the labor. Mind you this was after I paid the $99 and he sent me an invoice that totaled to $522. I don’t see how the labor went up that much when he’s servicing the same parts. This company definitely does not seem like an honest company nor is it reasonable. For that amount I could just buy a new one. I asked for the parts I needed and it literally came out to $120.44 for all 4 parts. I also did review the invoice and there’s no detailed price aside anything. I understand this is a business but this seems beyond unreasonable and a waste a money. I will not be recommending and I hope you learn to do right by your customers.
Kathy
7 months ago
Our 24 year old wall heater was replaced Dec 22 2025 by Samuel and Miguel. They were on time, finished in shorter time than estimated, clean, professional, and provided lots of answers to our multiple questions.
The gentleman that came out the week before to diagnose the problem gave us same info as the So Cal Gas representative. But, in addition to saying we were fortunate to be alive and should keep the heater pilot off, he came back the next day with a portable heater for our use until new heater could be installed on Monday .
Photos are of clean paper placed from front door to wall heater site
The gentleman that came out the week before to diagnose the problem gave us same info as the So Cal Gas representative. But, in addition to saying we were fortunate to be alive and should keep the heater pilot off, he came back the next day with a portable heater for our use until new heater could be installed on Monday .
Photos are of clean paper placed from front door to wall heater site
Ready to protect your home?
Join the Arctic Air Deluxe plan for $99 a year. Fill out the form and we'll get you set up, or call and we'll walk you through it.
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Serving Lancaster & the Antelope Valley
Lancaster is our home base, and we treat every neighboring community like our own. Don’t see your town on the list? Give us a call, there’s a good chance we can still help.